Warners Group Publications plc is a long-standing family-run business with a mission to inform, entertain and inspire our communities by providing trusted quality products and content.

We are excited to announce an opening for the position of

Information & Technical Solutions Coordinator

In this role, you will engage with a diverse array of data, compliance, and technical tasks, allowing you to harness your passion for technology and data while developing valuable skills in areas such as data management, analysis, compliance (including PCI DSS, BACS, and GDPR), cyber security, digital marketing, and software support. With extensive on-the-job training and opportunities for recognised industry qualifications, this position offers a dynamic environment for professional growth and development.

The ideal candidate will possess:

• At least 2 years of office-based work experience.
• Proven problem-solving, administration, and communication skills.
• A working knowledge of PCI DSS, BACS and/or GDPR would be beneficial but not vital.

Key responsibilities

• Maintain accurate documentation, including policies, training manuals, and procedure guides.
• Manage centralised cyber awareness, GDPR, and PCI DSS training.
• Ensure we stay PCI DSS & BACS audit ready year-round.
• Provide support to end users on various software applications through our internal ticketing system.
• Collaborate closely with internal teams and external stakeholders, including trusted suppliers, to optimise software systems and payment solutions while ensuring compliance obligations are met.

Skills required

• Excellent organisational skills to manage multiple tasks simultaneously.
• Good problem-solving/analytical skills and the ability to explain the complex in simple terms.
• Familiarity with compliance standards such as PCI DSS, BACS, and GDPR (training provided).
• Strong communication skills to provide detailed information in easy-to-understand formats.
• A high proficiency in Microsoft Office Suite and a proactive approach to learning new software.
• Strong collaboration skills, patience and the ability to remain calm under pressure.
• The ability to stay up to date with industry trends and regulations plus make recommendations for process improvements.

This is an exciting opportunity to advance your career in a dynamic and collaborative environment.  We are passionate about using data and technology to drive the business forward, supporting our colleagues to get the very best technical solution for their needs. We work with a broad range of software providers including Microsoft Access, Adobe, Box, Dotdigital, Eventbrite, Naviga, Myriad, Exact Editions & MagazineCloner to name a few.

Why join us?

• Opportunity to work with cutting-edge technologies and industry experts.
• Competitive salary.
• Professional development opportunities and support for certifications.
• Collaborative and inclusive culture where your voice is valued and your ideas are heard.
• Comprehensive training and mentorship to support your career development.

How to apply:

If you’re ready to elevate your career and be part of a dynamic team shaping the future of our organisation, we want to hear from you!

Please apply online by visiting warners.gr/recruit or send in your CV with a cover letter and salary expectations to: 

Sharna Tomlinson, HR Manager, Warners Group Publications plc, West Street, Bourne, Lincs, PE10 9PH  

Closing date for applications is Monday 10 February 2025.

Warners Group Publications plc is an equal opportunities employer. If you would like to find out more about our organisation, please visit our website www.warnersgroup.co.uk

If you submit an application to Warners Group Publications plc, your application and personal details will be processed in accordance with our Job Applicant Data Privacy Notice available here warners.gr/job-privacy